The AFerry Travel Insurance Policy is underwritten by AWP P&C SA and is administered by Allianz Global Assistance.

Please refer to your specific policy documents for any information about what is covered as well as any contact details to make any changes.

In case you have mislaid your details, below is the general contact information for Allianz Global Assistance:

Contact Allianz Global Assistance UK Customer Services: +44 (0)20 8603 9653 or internet.queries@allianz.com. Open Monday to Friday from 08:00 to 18:00.
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Contact Allianz Global Assistance French claim enquiries team: +33 1 42 99 82 81 or ​conseil.client@votreassistance.fr. Open Monday to Friday from 08:00 to 18:00.
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Contact Allianz Global Assistance Italian claim enquiries team: +39 02 23 69 54 56 or ​ecommerce@mondial-assistance.it.
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Contact Allianz Global Assistance German claim enquiries team: ​service@allianz-assistance.de.
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Contact Allianz Global Assistance general enquiries team: insurance@allianz-assistance.co.uk.
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We pass all travel insurance enquiries (including cancellations, amendments, and refunds) to our partners at Allianz Global Assistance because they are the Principals behind your policy and have multi-lingual professionals who are best qualified to answer your travel insurance related questions.