Will I receive a ticket for my crossing?
You will receive a PDF ticket if you are travelling with one of the following ferry partners:
Algerie Ferries
Aquabus Ferry Boats
Blue Star Ferries and Hellenic Seaways
Caronte & Tourist
Corsica Ferries
Corsica Linea
CTN
Finnlines
Grandi Navi Veloci
Grimaldi Lines
Moby Lines
Tirrenia
Toremar
If you are travelling with a ferry partner not listed above, you will not receive a ticket and you can show your confirmation email at the port to check-in.
How can I find my ticket? Where can I download and print my PDF ticket?
You will receive your ticket after your booking has been confirmed. You can find your ticket in your email inbox. In addition to your AFerry confirmation email, you will receive a separate email with the ticket attached as a PDF (please see the Grandi Navi Veloci example below):
If you have not received your ticket by email please check your junk or spam folder, as it may have got caught there. You can download and print the ticket for your records.
I changed my booking, do I need a new ticket?
If you have changed your booking, your ticket will be updated and you will need the latest version to travel. This will be sent to you via email after the change is confirmed. Please check your junk or spam folder as the ticket may have been caught there.
What should I do if I cannot find my ticket? Can my ticket be sent again?
If you are travelling with one of the ferry partners listed above and you cannot find your ticket in your email inbox, please check your junk or spam folder as the ticket may have been caught there. Please contact us if you are still unable to locate it and we will send the ticket to you again.
Do I need to print my ticket or can I show it on my phone?
Your ticket must be printed in advance of your crossing. You will need to show a printed ticket when completing check-in at the port.
Here are some other helpful articles to help you prepare for your trip: