Information about my Scandlines crossing
What time is check-in? When do I need to check in?
Check-in must take place at least 15 minutes before the scheduled departure.
In the port of Rostock, pedestrians must check in at least 30 minutes before their scheduled departure.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for Scandlines:
Port of Gedser: Jernbanevejen 1, 4874 Gedser, Denmark. Tel: +49 (0) 38177887766.
Port of Puttgarden: Fährhafenstrasse, 23769 Puttgarden, Germany. Tel: +49 (0) 38177887766.
Rødby Harbor: Færgestationsvej 5, 4970 Rødby, Denmark. Tel: +49 (0) 38177887766.
Port of Rostock: Zum Fährterminal 1, 18147 Rostock Überseehafen, Germany. Tel: +49 (0) 38177887766.
Are Scandlines ferries running as normal?
If you entered your mobile number when you booked you will be updated by SMS if anything changes, but you can also check the latest information regarding Scandlines travel updates here.
Can I travel with my pet on a Scandlines crossing?
Scandlines permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are three ways that pets can travel: in your vehicle (dogs only); on a leash with you; or in a closed cage/carrier with you. Scandlines does not allow passengers to visit dogs left in vehicles during the crossing.
What are the Terms and Conditions of Scandlines?
You can find more information about Scandlines' terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions here.