Information about my Pentland Ferries crossing:
What time is check-in? When should I check in?
The latest check-in times are as follows:
All passengers must check-in at least 30 minutes before departure.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the Pentland Ferries port addresses:
Gills Bay Port Address: Gills Bay Ferry Terminal, Canisbay, Wick, Caithness, KW1 4YB, Scotland
St Margarets Hope Port Address: St Margarets Hope Ferry Terminal, Orkney KW17 2SW
Are Pentland Ferries running as normal?
If you entered your mobile number when you booked you will be updated by SMS or email if anything changes.
Can I travel with my pet on a Pentland Ferries crossing?
Pentland Ferries permits passengers to travel with dogs (including guide dogs and assistance dogs). There are two ways that dogs can travel: in your vehicle; or in the dog-friendly indoor sun deck lounge. The availability of these options depends on the ship.
What are the Terms and Conditions of Pentland Ferries?
You can find more information about Pentland Ferries' terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Terms and conditions
View our terms and conditions here.