CTN amendment and cancellation fees
The CTN amendment and cancellation fees vary depending on the tariff you have booked. See the below table for a comparison of tariffs:
Notes:
The ticket is valid for one year from the date of purchase. Beyond this date the ticket cannot be modified nor refunded.
Changing the first and last name or the date of birth of one of the passengers generates a modification fee of 5% of the ticket price including tax.
Changing the vehicle registration number is free.
The return is not refundable if the outward journey is travelled and vice versa (for CORAIL, FAMILLE and ESCAPADE tariffs).
The ESCAPADE tariff is not applicable beyond 25 days from the date of the outward journey.
For a confirmed booking (not optioned), in the event of cancellation on the same day and before 19 days from the departure date, cancellation fees apply according to the conditions.