How Can I Add or Update Passenger Information for My Ferry Booking through AFerry?
Adding or updating passenger information for your ferry booking ensures that all travel details are accurate and compliant with operator requirements. This article provides a step-by-step guide, including general requirements, the process for making changes, and how to confirm those changes.
General Overview
When adding a new passenger or updating existing information on your AFerry booking, you’ll need to provide specific details for accuracy. This process may vary slightly depending on the ferry operator but generally involves submitting a standard set of information.
Required Information Checklist
To add a passenger, ensure you have their:
Full Name (First and Last)
Date of Birth
Gender
Nationality
Passport Number (if required by the ferry operator)
Passport Expiry Date (if required by the ferry operator)
Providing these details allows the booking to be updated seamlessly and ensures compliance with travel regulations.
Steps to Add or Update Passenger Information
1. Online Update Process
Log in to your AFerry account.
Locate your booking and select the option to update or add passenger information.
Provide the required details listed above.
Submit the changes and wait for confirmation.
2. Contacting Support
If the online process is unavailable or not reflecting changes:
Contact AFerry customer support.
Provide the booking reference number along with the new passenger’s details (as per the checklist above).
AFerry will liaise with the relevant ferry operator to process the updates. Once completed, you may receive a new booking confirmation if necessary. Note that manual updates may not always immediately reflect in your online account but will still be valid for check-in.
Confirmation and Validation
After submitting passenger information:
Check your booking details online to confirm the addition or updates.
Alternatively, contact AFerry support to verify that the changes were successfully processed.
You should receive an updated booking reference or confirmation once the new information is finalized.
Notes on Operator-Specific Variations
Requirements such as passport details (passport number and expiry date) may vary between ferry operators. Confirm requirements with your ferry operator or AFerry support for clarity.
Some updates may require additional processing time depending on the operator’s policies and system updates.
By following these steps and ensuring you provide accurate details, you can add or update passenger information to your ferry booking with ease.