Advice and answers from the AFerry Team
Ferry Partners
Everything you need to know about our ferry partners



General booking information
Find out general information before and after you make your ferry booking



How can I cancel my booking?
Find out how to cancel your booking if your plans change

How can I change my booking?
Find out how to change your booking

How can I use my credit note?
Find out how to redeem your credit note

How can I request a credit note?
Find out how you can request a credit note if your travel plans change


How do I add Advanced Passenger Information (API) to my booking?
Where do I enter API for my booking? When do I need to submit API?

How do I check in online for my ferry booking?
Is online check-in available and can I check in online for my ferry booking?

Latest Travel requirements, Passenger forms, and Country information
What are the latest COVID requirements to travel to each country?

Terms and Conditions
Where can I find your terms and conditions? What are your Ts and Cs?
