How can I modify my AFerry reservation or add flexibility options?
AFerry supports various options for modifying reservations or adding flexibility through its platform. This article will guide you through the processes and provide operator-specific notes where applicable.
Overview of Reservation Modification
AFerry allows you to modify your reservation to suit your changing travel needs, such as by adjusting dates or times. You must sail on the booking you have confirmed initially unless specific flexibility options are applied. If changes are needed, you can request modifications, and AFerry will provide a quote based on the desired adjustments.
Understanding the Flexibility Add-On
When booking through AFerry, you can choose the Flexi fare, which includes a Flexi add-on. This feature allows additional flexibility, such as cancellation up to 24 hours before the scheduled departure. If selected, the booking functions as a Flexi ticket even if it initially appears under a different ticket type (e.g., Smart ticket). This ensures added peace of mind for travelers seeking adaptable options.
Process for Modifying Reservations or Adding Flexibility
Requesting Reservation Changes: Contact AFerry's support team to amend your booking if your travel plans have changed. You can adjust the travel date or time, and the team will provide a price quote for the requested changes.
Selecting the Flexi Add-On: When browsing available tickets, choose the "Flexi fare" option. Even if it initially appears under a title like "Smart ticket," the Flexi functionality will apply to your booking.
Operator-Specific Notes
While this guide applies broadly to AFerry reservations, always verify the policies of the ferry operator handling your travel. For instance, Irish Ferries does not offer open flexible tickets, meaning you can only travel on the exact booking you originally confirmed. Additional amendments to bookings are possible by contacting AFerry directly.
FAQs
Can I board a different sailing than the one I booked? No, unless you have a Flexi fare or amend your reservation through AFerry. Contact customer support to explore available options.
Will my ticket change to a Flexi ticket if I select the Flexi fare? Yes, selecting the Flexi fare automatically includes the Flexi add-on, even if it appears under a different ticket type at first.
For more details, contact AFerry support or refer to the operator-specific terms and conditions.