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What should I know about managing booking changes on AFerry?

Charlotte avatar
Written by Charlotte
Updated yesterday

Managing Booking Changes on AFerry

Booking management on AFerry involves ensuring that any changes to your travel arrangements, such as modifying passenger names, vehicle registrations, or general booking details, are properly handled. Below is an overview of key processes and what to expect when managing your booking changes.

Booking Changes and Account Updates

Changes made to a booking after confirmation will not appear automatically in the account dashboard. However, these changes are effectively updated in the booking system. To reflect this:

  • Ensure you carry the updated booking confirmation with you to the port during check-in.

This updated confirmation serves as the official document required for your travel, even if your online account does not display the amendments.

Payment and Finalizing Booking Changes

After making the payment for any booking changes, the following steps will occur:

  1. Payment Confirmation: Once the payment is successful, AFerry will process the changes.

  2. Updated Booking Confirmation: A new booking confirmation reflecting the latest ticket details and changes will be sent to your registered email. Be sure to check your inbox (and spam folder if necessary) to retrieve this document before traveling.

Amending Booking Details

Depending on the type of amendments required, you will need to provide specific details to proceed:

  • Vehicle Registration Changes: Submit the updated vehicle registration number along with the make and model of your vehicle.

  • Passenger Name Changes: Provide the complete and updated details of the passenger(s) whose information needs adjustment.

Ensure all details are accurate to avoid complications during your trip.

Related Topics

For more information on booking management, you may explore:

  • How to cancel or reschedule a booking

  • Policies for additional passengers or vehicles in an existing booking

By following these guidelines, managing booking updates effectively on AFerry becomes a hassle-free process.

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