How to Update Passport Details or Booking Information with AFerry
Keeping your booking information up-to-date, including passport details, is important for ensuring a smooth travel experience. Below are step-by-step instructions and important information to consider when updating your AFerry booking.
Overview
AFerry allows booking holders to update certain details on their reservations, including passenger passport information and special cases, such as updates for children or vehicle arrangements. However, these changes usually need to be coordinated directly with AFerry and may require manual processing.
How to Update Passport Details
To update passport information for your AFerry booking:
Gather Necessary Information: Provide the new passport details, including: - Passport number - Issuing country - Issue date - Expiry date
Contact AFerry: Use your preferred method of communication (phone, email, etc.) to share the updated passport information with AFerry. Only the booking holder (lead traveler) is authorized to make these changes.
Confirm Updates: AFerry processes these updates manually. Though the changes might not reflect in your online account, they will be recorded with the ferry operator. Always bring your booking confirmation to check-in to ensure there are no issues.
Special Cases: Updating Childrens’ Passport Details
Yes, you can update passport information for children included in your booking. Follow the same process as described above. Because updates for children may also be manual, ensure you check with AFerry’s support team for any additional requirements or confirmations.
Important Notes:
Changes cannot be made unless your name is already on the booking.
Coordinate changes well ahead of your travel date to avoid last-minute issues or delays.
Always carry the most recent booking confirmation and updated travel documents.
What to Expect Post-Update
Updates are processed at the ferry operator level and manually entered. This manual entry means:
Changes might not reflect immediately in your online AFerry account.
The ferry operator will have the latest data, which will be validated when you present your confirmation at check-in.
For further assistance, AFerry’s customer support team is available to guide you through the process.