How to Avoid Booking Failures and Recognise Successful Amendments on AFerry
AFerry offers a user-friendly platform for booking ferry journeys; however, it is essential to understand the best practices to ensure successful bookings and manage changes effectively. This article guides in preventing booking failures and recognising amended bookings, particularly those involving manual updates.
Preventing Booking Failures
To avoid issues with your bookings, please follow these steps:
Restart the Booking Process if Necessary: If you encounter any errors or delays during your booking, restart the process to ensure a clean slate.
Complete Payment Quickly: Please complete your payment as promptly as possible. Delays can result in your selected journey date becoming unavailable or your quote expiring.
Adhering to these steps can minimise the chances of booking failures and ensure a smoother transaction process.
Recognising and Handling Booking Amendments
Manual Booking Amendments
If your booking amendments are processed manually by AFerry staff, here's what you need to know:
Confirmation Receipt: You will receive a booking confirmation either as an email attachment or by another specified method. This confirmation serves as proof of your updated reservation.
Information Accessibility: Changes made manually might not reflect directly in your AFerry account, so always rely on the emailed confirmation when checking in.
Requirements for Check-in: Print or retain the attached confirmation and bring it with you to the port.
These steps ensure you are prepared and fully informed when dealing with manually amended bookings.
Related Topics
Troubleshooting failed payments during booking
Understanding the AFerry booking dashboard
Policies on booking amendments and cancellations