Can I Make Changes to My Ferry Booking Once It’s Confirmed?
AFerry customers often inquire about modifying their ferry bookings post-confirmation. To provide clarity, here is a comprehensive overview of amendment policies, focusing on short stays and short break return ticket types. Specific restrictions are outlined below, derived from company policies.
General Amendment Policies
Once a ferry booking is made and confirmed, the ability to modify or amend tickets depends on the type of ticket and booking conditions. AFerry encourages customers to review and understand their ticket types prior to finalizing their bookings.
Amendments for Short Stay Bookings
Short Stay Bookings (3 days): These bookings are strictly non-amendable. Once confirmed, short stays cannot be extended or adjusted in any way. This applies regardless of whether the request is made before or after the initial travel date has commenced.
Changing to Longer Stay (e.g., 4 days): Switching from a short stay ticket to a longer duration, such as a 4-day ticket, is not permitted. Once a ticket type is selected, it remains fixed for the duration of its validity.
Rules for Short Break Return Fares
Short Break Return fares are a popular choice for travelers. However, they come with specific rules:
These tickets are valid only for travel within five days of the outbound departure date. Extensions beyond this window are not allowed.
Post-Outbound Amendments Restriction: Once you have traveled outbound, ticket type changes—such as switching from a Short Break to an Economy fare—are not possible. Therefore, later return date requests cannot be accommodated if they fall outside the short break’s originally defined duration.
Frequently Asked Questions
Why are amendments restricted for certain ticket types?
These policies ensure fairness and consistent handling across all bookings. Ticket conditions are designed to maintain clarity regarding fares, coverage, and terms for all passengers.
Can I request a refund instead of an amendment?
Refunds are governed by the specific ticket type and associated terms. Please refer to the booking confirmation or contact customer support for further assistance.
In Summary:
Short Stay and Short Break Return bookings are governed by stringent amendment restrictions.
Customers should carefully review the ticket type and validity terms when booking to avoid inconvenience later.
For further information or assistance, don’t hesitate to contact AFerry’s Customer Support team.