This article tells your how to make changes to your booking and help you find any information relating to your GNV (Grandi Navi Veloci) booking.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Is my ferry still going ahead?
If you have entered your mobile number when you booked you will be updated by SMS if anything changes,
Information about my GNV crossing
Travelling with Van:
Dear GNV Partner, in order to offer an efficient service to all our passengers traveling by van to and from Morocco, we inform you about the new procedures to be followed. In compliance with the regulations in force, in the case of goods transport for own use (personal effects) not subject to customs practice, it is necessary to show up at check-in with the following completed and signed form: https://info.gnv.it/doc.pdf LINES TO TANGIER For the transport of goods subject to customs procedures, it will be necessary to contact an authorized freight forwarder for the necessary documentation. LINES FROM TANGIER For the transport of goods subject to customs procedures, it will be necessary to contact an authorized freight forwarder for the necessary documentation. Passengers with vans in tow must access the port exclusively from the SAS EXPORT area.
What time is the check-in? When do I have to check in?
The most recent check-in times are as follows:
Domestic travel and travel within the European Community:
Passengers with vehicle: 2 hours before departure
Passengers with motorhomes : 3 hours before departure
Passengers without vehicle: 1 hour before departure
Travel outside the Schengen area and Albania:
Passengers with or without vehicle: 4 hours before departure
Passengers with a van: 6 hours before departure
Passengers with or without vehicle: 5 hours before departure (until 15/10/20).
Passengers with vans departing from Tanger Med 8 hours before departure (check-in closes 6 hours before departure).
Where is the port? What is the address of the port? How do I find the port?
To help you find the port for your ferry, here are the addresses of the GNV ports:
Port of Barcelona: Ferry Terminal Barcellona Muelle San Beltrán S/N - 08039 Barcellona. Tel: +34934437139
Port of Civitavecchia: Terminal Autostrade del Mare, Molo 20. Tel: +39076659631
Port of Genoa: Piazzale Traghetti Iqbal Masih,5. Tel: +390102094777
Port of Ibiza: estacion Maritima Provisional - Muelle de botafoch - 07800 Ibiza
Port of Naples: Piazzale Immacolatella. Tel.+390812523011
Port of Palermo: Calata Marinai D'italia. Tel: +3909160726162
Port of Porto Torres: Industrial Porto. Tel: +39079516034
Port of Nador: Navifret S.A. route du port, B.P. 91 62050 Beni-Enzar by Nador. Tel: +212536608618 /+212536608697
Port of Palma de Mallorca: Estacion Maritima n2 - Muelle de Pelaires - 07015 Palma
Port of Termini Imerese: Via Molo Riva. Tel: +39091 60726199
Port of Tangier Med: Maritime Station. Tel : +212539331693
Port of Tunis : Port Offices La Goulette
Port of Sète: Orsetti Maritime Station. Tel : +33467433530
Port of Valencia: Muelle Perfecto Palacio, puerto de Valencia, 46024 Valencia