Information about my crossing with Tirrenia
What time is the check-in? When do I have to check in?
The most recent check-in times are as follows:
National departures and those from national ports to foreign destinations:
Passengers without a vehicle: check-in at least 30 minutes before departure.
Passengers with a vehicle: check-in at least 90 minutes before departure.
Passengers with a vehicle at Genoa port: check-in at least 2 hours before departure.
Departures from overseas ports to national ports:
Passengers without a vehicle: check-in at least one hour before departure.
Passengers with a vehicle: check-in at least 90 minutes before departure.
Remember that it is your responsibility to arrive at the port in time to have your tickets checked and undergo security checks. Tirrenia reserves the right to refuse access to the ferry if the check-in time has not been respected.
You must have a copy of your ticket before you check-in.
Where is the port? What is the address of the port? How do I find the port?
To help you find the port for your ferry, here are the addresses of Tirrenia ports:
Port of Arbatax: Ticket office Tirrenia, Porto turistico di Marina di Arbatax, 08048 Tortolì OG. Tel: +390782667067.
Port of Cagliari: Ticket Office Tirrenia, Molo Sanità Stazione Marittima, Cagliari CA. Tel: +39070666065 - +39070666067 - +39070663004
Port of Civitavecchia: Ticket office contact Tirrenia, Terminal autostrade del mare, 00053 Civitavecchia RM. Tel: +390766581925 or +390766581923.
Port of Genoa: Ticket office (Moby and Tirrenia), c/o Terminal Traghetti - P.le dei Traghetti Iqbal Masih 5 16126, Genova. Tel: +390102698201.
Port of Livorno: Ticket office Moby and Tirrenia Imbarchi Stazione Marittima, Via Donegani, 57100 Livorno LI. Tel: +390586899950.
Port of Naples: Ticket office Tirrenia, Calata Porta di Massa 80133 Napoli NA. Tel: +390817201491.
Port of Olbia: Unimare c/o Stazione Marittima, Banchina Isola Bianca, 07026 Olbia OT. Ticket Office Moby: Tel: +390789204013. Ticket Office Tirrenia: Tel: +39 0789207101.
Port of Palermo: : Ticket Office Tirrenia, Via Calata Marinai d'Italia, 90139 Palermo PA. Tel: +390916116518.
Port of Porto Torres: Ticket Office TIrrenia, Via Antonietta Bassu, 07046, Porto Torres SS. Tel: +390795181009 or +390795181015.
Port of Termoli: Ticket Office Tirrenia, Via del Porto, 86039 Termoli CB. Tel: 0039 (0875)870301.
Port of Tremiti: Ticket Office Tirrenia. Porto Isole Tremiti San Domino Strada Del Porto 2, San Domino e Porto Isole Tremiti San Nicola Via degli Abbati/Abati 10, San Nicola FG.
Are Tirrenia ferries running as normal?
If you have entered your mobile number when you booked you will be updated by SMS if anything changes.
Can I travel with my pet on a Tirrenia crossing?
Tirrenia permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are two ways that pets can travel: in a pet-friendly cabin or in designated pet-friendly areas on board. Pet-friendly cabins are subject to availability.
Can pregnant passengers travel with Tirrenia?
From the sixth month of pregnancy, you can board by producing a medical certificate issued not more than seven days before departure. The certificate of non-objection determines your ability to travel and is obligatory for:
Women in their last month of pregnancy
Women whose birth giving is expected within the next 4 weeks
Pregnancies with confirmed medical complications
Pregnancies with twins
However, it is not recommended to travel 7 days prior to or after the birth or in danger of a premature birth.
Take all documents related to your pregnancy with you so that the board doctor has all necessary information in case of emergency. During departure Tirrenia offers priority as pregnant women are regarded as passengers with reduced mobility.
What are the Terms and Conditions of Tirrenia?
You can find more information about Tirrenia's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions here.