This article explains how to make changes to your booking and help you find any information relating to your SeaJets ferry booking.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
How can I redeem my credit note? How do I use my voucher? Coming soon.
Other popular questions:
Are SeaJets ferries running as normal?
For the latest information please check Seajets Travel Updates.
Can I get a credit note for my SeaJets reservation?
All customers who have a SeaJets ticket booked before 31/05/20 are eligible to receive a credit of the same value as their original trip, which can be used for future trips.
New bookings made from 01/06/20 are subject to SeaJets standard terms and conditions.
When does my SeaJets credit note expire?
SeaJets credit notes must be used for a new trip before 12/31/22.
Can I get a refund?
If your ticket has not been used within 18 months of the departure date of your original trip, you are entitled to a refund of the amount of the ticket price.
Information about my SeaJets ferry
What time is the check-in? When do I have to register?
Foot Passengers must check in 30 minutes before departure.
Vehicles must check in 60 minutes before departure.
SeaJets reserves the right to deny access to the ferry if the check-in time has not been respected.
Where is the Port? What is the port address? How do I find the port?
To help you find the port where your ferry is located, here are the SeaJets port addresses: Coming soon.