General booking information
Find out general information before and after you make your ferry booking
How do I contact you?
How does AFerry work with ferry partners?
Complaints procedure
Dover and Calais Travel Information
CTN Amendment and Cancellation Fees
Corsica Linea - Amendment and Cancellation Fees per Tariff Type (Tunisia)
Nouris Elbahr Ferries - Amendment & Cancellation Fees
Guidelines for French and French-Tunisian passengers travelling to Tunisia
New guidelines for European passengers travelling to the UK
Makri Travel - Cancellation Fees
Guidelines for entry into Tunisia
Guidelines for the European Travel Information and Authorisation System (ETIAS) and Entry/Exit System (EES)
GNV - Amendment and Cancellation Fees per Tariff Type
Can ferry passengers adjust their bookings to board an earlier or later ferry?
What should I do if I haven’t received my ferry tickets after booking?
Why is my ferry booking not confirmed or visible, even though I see a charge or pending payment?
Can I pay for my AFerry booking in installments using PayPal?
What should I do if I experience booking confirmation issues on AFerry?
How can I manage and resolve issues related to expired booking quotes?
When will ferry bookings for future years open and how can users stay updated?
What should I do if cabins are unavailable for booking on my desired route and date?
What are the check-in guidelines, booking amendment policies, and route-specific tips for ferries?
How do I resolve issues with locating or confirming my ferry booking?
Why do payment discrepancies, pending statuses, or blocks occur for ferry bookings, and how can they be resolved?
How do ferry amendments work on AFerry, including notification procedures and booking changes?
What are the differences between private and shared cabins on ferries, and how do booking policies and pricing work?
What should I do if I haven’t received my ferry booking confirmation or tickets?
How can I confirm payment status and resolve payment issues on AFerry?
How can I contact AFerry's support team?
What should I do if my booking is not confirmed after payment, or the payment is delayed?
How do I obtain an invoice or proof of payment for my AFerry reservation?