Delay in Booking Processing - If the booking is made too close to the departure time, it may not be processed in time by the system. This can result in the ferry operator not having a record of your booking even though payment appears completed.

Expired Quotes - If you attempt to make a reservation using an expired quote, the booking cannot be confirmed. This leads to unprocessed reservations despite the payment attempt.

Payment Authorization Issues - Even though your payment was authorized by the bank, AFerry may not have collected the funds due to internal system errors or blocks. If your bank authorized the payment, you might see a “pending” charge, but these funds should be returned automatically to your account within a few days.

Bank Payment Blocks - Your bank could place a block on the transaction, preventing booking confirmation. While you might see a pending charge, no funds are collected by AFerry, and the authorization should reverse automatically.

Incorrect Ticket Type - Booking a freight ticket instead of a standard passenger ticket may cause issues with visibility in the ferry operator’s system.

Check for Expired Quotes: - Restart the reservation process and ensure your payment is processed with a valid quote. Avoid using older quotes that may have already expired.

Contact Your Bank: - If your bank blocked the transaction, reach out to them to understand the block and request removal. Then, try the payment again. Use alternate payment methods if the issue persists.

Monitor Your Pending Payments: - Confirm that you’ve been charged. If the payment isn’t collected by AFerry, the amount will automatically return to your account. Allow a few days for the process to complete.

Verify Ticket Type: - Double-check that you’ve selected the correct ticket type for your travel needs (e.g., passenger vs. freight).

Book Early: - To avoid system delays, make your booking with plenty of time before the ferry’s departure.

Avoid Expired Quotes: - Begin the reservation process fresh rather than relying on previously expired quotes. This ensures that all information is updated and valid.

Monitor Payment Methods: - Frequently check with your bank to ensure no blocks are in place and funds are available for the reservation. Using an alternate payment method may help should a particular card encounter issues.

Choose the Right Ticket: - Double-check whether you’re booking a passenger or freight ticket to ensure seamless access to ferry operator systems.