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What are the check-in guidelines, booking amendment policies, and route-specific tips for ferries?

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Written by Charlotte
Updated this week

Comprehensive Guide to Ferry Check-In, Booking Modifications, and Route-Specific Tips

Planning a ferry trip involves careful consideration of check-in times, booking amendments, and route-specific requirements. Here’s a complete guide to assist you:

General Ferry Check-In Guidelines

  1. Latest Check-In Times: - All passengers must complete check-in at least 6 minutes prior to departure. Arriving earlier ensures a smooth process. - For Adriatic Routes: - Camper Vans: Arrive at least 3 hours before departure. - Other Passengers: Arrive at least 2 hours before departure. - For specific routes such as Stena Line’s Harwich → Hook of Holland: - Arrival Recommendation: Arrive 60–90 minutes before departure to avoid queues. Check-In opens: Vehicle passengers - 07:30, Foot passengers - 08:15. Check-In closes: 30 minutes before sailing (08:30) for the 09:00 departure.

  2. Required Documentation: - Carry a valid passport for all travelers on international trips. - Ensure you have a copy of your ticket before arriving at the terminal.

Vehicle-Specific Considerations

Electric or alternative fuel vehicles have precise requirements:

  • All-Electric or Plug-In Hybrids: Batteries must not exceed 40% charge.

  • LPG/Natural Gas Vehicles: Fuel tanks should not be more than 50% full. These limitations ensure safety during transit.

Booking Amendments: Timing & Process

  1. Amendment Deadline: - Changes must be completed before the ferry’s sailing time. - It’s recommended to contact the ferry provider at least 48 hours in advance for assistance with rescheduling or modifying your trip itinerary.

  2. How to Amend: - Communicate directly with the service provider or visit their official platforms for processing requests.

Example: Stena Line Harwich → Hook of Holland Route

Some routes, like the Stena Line from Harwich to Hook of Holland, have additional specific information for travelers:

  • Ports: - Departure: Stena Line, Harwich International Port (51.946494, 1.252731). - Arrival: Stena Line, Hook of Holland terminal (51.974122, 4.128671).

  • Prepare adequately for local requirements, such as customs checks and passport control.

This guide synthesizes the essential information for a hassle-free ferry experience, covering general, specialized, and route-specific advice.

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