When booking ferry crossings through AFerry, there may be occasions where amendments are needed or operational changes occur. Below, we provide an overview of common situations related to ferry amendments, the notification processes applied by operators, and guidance on handling booking discrepancies or changes.

Ferry operators occasionally make changes to departure times or amend bookings due to operational requirements. According to Irish Ferries, passengers are typically notified via email or SMS when such changes occur. If the operator cannot directly reach the passenger, they are expected to alert the booking agent (e.g., Ferrysavers) to ensure communication is relayed to the customer. However, cases of incomplete follow-up from the agent may occur. Therefore, if you suspect a change and have not received a notification, contacting the ferry operator or AFerry directly for confirmation may help.

Some ferry operators, like Stena Line, may amend sailing times for operational reasons. For example, a scheduled departure time of 09:00 could be shifted to 09:30, or a 20:30 departure might be moved to 22:35. Notifications for these changes may arrive after the operational adjustments are finalized. Customers should monitor their bookings regularly and confirm any updates with the ferry operator if necessary.

If you notice discrepancies in your booking details, such as an incorrect departure date, it’s important to act swiftly. If the original departure date has already passed or cannot be amended, you might need to purchase a new ticket for the specific journey. In contrast, return journeys may often remain flexible, allowing adjustments. It is recommended to verify your options by contacting AFerry Customer Support or the ferry operator directly.

By following these guidelines and staying informed about the notification and amendment processes, customers can effectively manage their ferry bookings with minimal inconvenience. For further assistance, contact AFerry Customer Support.