How can I update traveler names on my AFerry booking?
Updating passenger names on your ferry booking can vary depending on the ferry operator and the specific circumstances of your situation. Below, we outline the general guidelines and policies to assist you:
Overview of Name Changes on Ferry Bookings
Passenger name changes may be necessary in situations such as typographical errors, lead passenger amendments, or adding a passenger’s details to an existing reservation. However, not all changes are permitted by ferry operators, and each has its own rules regarding modifications.
Steps to Update Passenger Names
Lead Passenger Name: Most ferry operators require only the lead passenger's name to be accurate. If the booking includes a lead passenger and the total number of passengers matches the booking, no further amendments are usually needed.
For Incorrect Details on Confirmation: If discrepancies exist in the passenger details shown on your AFerry account, verify directly with the ferry operator. The operator’s records take precedence, and any prior corrections communicated to them should ensure smooth travel.
Updating Missing Names: If your name is not on the booking, the booking holder must contact AFerry or the relevant operator directly. These changes can only be made by the account holder, and the process may differ based on operator regulations.
When Name Changes Are Not Permitted
Transfer to a New Lead Passenger: Ferry bookings cannot always be transferred to someone else’s name, particularly if the operator does not allow changing the primary traveler. In such cases, the original booking may need to be canceled and a new reservation created in the correct name.
Restrictions on Amendments: Some operators may have limitations or charge for modifications to existing passenger details. It is recommended to review the operator’s specific policies or contact them for clarification.
Key Considerations
Always double-check passenger information upon completing your booking to minimize the need for changes.
Contact AFerry or the ferry operator as soon as possible if you identify errors to ensure timely corrections.
Familiarize yourself with the relevant operator’s policy on amendments to avoid unexpected issues or costs during your travel.