One common reason for a booking not being confirmed is that the quote used for the booking had expired. Booking systems often operate on time-sensitive pricing, and expired quotes cannot be honored , , .

While your bank may show the transaction as authorized, AFerry only collects payments once a booking is confirmed. In case of an expired quote or incomplete booking, AFerry does not collect any payment. The pending amount should return to your account automatically within a few days, depending on your bank’s processing times , , .

If a booking could not be completed due to an expired quote or missed payment deadline, restart the booking process from scratch. Generate a new quote to ensure the most updated pricing and availability are applied.

Complete the payment promptly to secure your booking and prevent expiration of the new quote , .

In cases where payment was not completed in time, the original payment link becomes invalid, and pricing may need reassessment. You can request a new payment link to proceed with the updated information .

AFerry proactively requests banks to cancel any authorized transactions that could not be completed due to booking failures. As a result, pending payments typically revert back to customer accounts within a few business days , , .

Note: Processing times for returned payments are primarily dependent on your bank. Contact your bank for any specific concerns about delays.

Always ensure you act promptly on payment links provided during the booking process to avoid quote expirations.

Confirm that your payment is successful and the booking is immediately confirmed before closing the process.

Regularly check your email or account for updates on the status of your booking.