AFerry is committed to providing a seamless booking experience for its customers. This guide addresses common questions related to ferry bookings, amendments, and company policies.

AFerry currently does not support group bookings. If you are booking for a large group or wish to arrange a bus booking for a route, such as Rotterdam to Hull, you will need to contact the ferry operator directly. For example, P&O Ferries handles such bookings directly through their own channels.

New ferry bookings cannot be made by AFerry customer support on behalf of customers. Bookings must be placed directly by customers via the AFerry website or mobile app. However, the support team is available to help you with any questions you may have during the booking process.

Route changes are not allowed on specific tickets. For instance, if you have booked a ticket for a P&O ferry or Corsica linea, you cannot chnage to travel from Tunisia to Algeria, you may amend the travel date of your booking but not the route itself. It's essential to check the specific terms and conditions associated with your ticket type, as restrictions may vary.

To make ferry bookings:

If you need any guidance or assistance during the booking or amendment process, AFerry's customer support team is available to answer your questions, although they do not place bookings on your behalf.

By understanding these policies and guidelines, customers can ensure smooth ferry travel arrangements tailored to their needs. For further support, reach out to AFerry’s customer support team for guidance.