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How can I prevent booking failures on AFerry due to price or quote expiry issues?

Charlotte avatar
Written by Charlotte
Updated today

How to Prevent Booking Failures on AFerry Due to Price or Quote Expiry Issues

Booking a ferry on AFerry should be a smooth process, but sometimes issues like price changes or expired quotes can result in failed reservations. Fortunately, there are several steps you can take to minimize the risk of these problems and ensure a successful booking experience.

Common Causes of Booking Failures

Booking failures can occur for several reasons, but the most common ones include:

  1. Price Changes: If the price of your selected ferry changes before you complete your booking, your reservation may fail.

  2. Expired Quotes: Payment delays can cause your quote to expire, leading to a failed transaction and potential pending charge on your account.

Steps to Avoid Booking Failures

Follow these steps to ensure a smooth booking experience:

1. Start Fresh with Every Booking

To minimize the risk of booking failures:

  • Always begin with a new quote instead of reusing a saved or old quote. This ensures that you are working with the most up-to-date prices available.

2. Clear Your Browser's Cookies

  • Clear your internet browser's cookies before starting a new reservation. This helps eliminate outdated pricing data and ensures an accurate booking process.

3. Complete Payment Promptly

  • Once you receive a price quote, proceed to payment immediately and complete the process in the same session. Delaying payment can result in the quote expiring, causing your booking to fail.

4. Avoid Pending Charges

  • Finalize payment quickly to reduce the risk of failed bookings and avoid pending authorizations on your bank account. Pending charges often occur when a booking fails midway through the process.

Conclusion

By starting each booking with a fresh quote, clearing your browser's cookies, and completing payment promptly in the same session, you can significantly reduce the likelihood of booking failures due to price changes or expired quotes. These proactive steps will help ensure a smooth and successful reservation process on AFerry. If you encounter any issues or need further assistance, don’t hesitate to reach out to AFerry’s customer support team for help.

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