AFerry

What time is check-in? When should I check in?

Check-in opens 2 hours before departure and closes 30 minutes before departure for foot passengers. Vehicle passengers must check-in at least 60 minutes before departure.

Where is the port? What is the port address? How do I find the port?

To help you find the port for your ferry, here are the Wasaline port addresses:

Port of Umea: Umea Ferry Port, 913 32 Holmsund, Sweden

Port of Vaasa: Vanha Satamatie, 65170 Vaasa, Finland

- Port of Umea: Umea Ferry Port, 913 32 Holmsund, Sweden
- Port of Vaasa: Vanha Satamatie, 65170 Vaasa, Finland

If you entered your mobile number when you booked you will be updated by SMS or email if anything changes.

Can I travel with my pet on a Wasaline crossing?

Wasaline permits passengers to travel with pets (including guide dogs and assistance dogs). There are three ways that pets can travel: in a pet-friendly cabin; in the pet lounge; or in your vehicle.

For further <a href="https://www.wasaline.com/en/questions-and-answers/#toggle-id-15" rel="nofollow noopener noreferrer" target="_blank">guidance on pet travel with Wasaline please click here</a>.

Can pregnant passengers travel with Wasaline?

There are no particular restrictions regarding pregnant passengers. However, please note that passengers whose ability to travel is weakened due to illness or other reasons, should consult their doctor regarding travel plans prior to booking the trip.

What are the Terms and Conditions of Wasaline?

You can find more information about <a href="https://www.wasaline.com/en/travel-cancellation-and-transportation-terms/" rel="nofollow noopener noreferrer" target="_blank">Wasaline's terms and conditions here</a>.

Here are some helpful articles to help you make changes to your booking if your travel plans change:

<a href="https://help.aferry.com/articles/4134395-how-can-i-cancel-my-booking-and-how-much-will-i-be-refunded">How can I cancel my booking and how much will I be refunded?</a>

<a href="https://help.aferry.com/articles/4177198-how-can-i-change-my-booking">How can I change my booking? How do I amend my booking?</a>

<a href="https://help.aferry.com/articles/9082559-how-do-i-add-a-pet-to-my-booking">How do I add a pet to my booking?</a>

<a href="https://help.aferry.com/articles/8694236-will-i-receive-a-ticket-for-my-ferry-booking">Will I receive a ticket for my ferry booking?</a>

View our <a href="https://help.aferry.com/articles/6115100-terms-and-conditions">terms and conditions here</a>.

Want to know everything about Wasaline? Here's our guide

Wasaline - Find information, change booking

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Wasaline - Find information, change booking

Information about my Wasaline crossing:

What time is check-in? When should I check in?

Where is the port? What is the port address? How do I find the port?

Are Wasaline ferries running as normal?

Can I travel with my pet on a Wasaline crossing?

Can pregnant passengers travel with Wasaline?

What are the Terms and Conditions of Wasaline?

How to make changes to your booking

Terms and conditions