This article tells your how to make changes to your booking and help you find any information relating to your Wightlink ferry booking.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Latest Updates regarding the new UK lockdown :
As the world gradually opens up, we’re delighted to once again be your link to what matters; be that a change of scenery, spending quality time with friends and family, activity and adventure, or going somewhere else to simply do nothing at all.
We have been crossing the Solent all the way through the Coronavirus pandemic; so you can rest assured that we are well versed in the latest safety measures recommended by the Government and we’ve put in lots of new steps to keep you safe in our ports and at sea.
Please help our communities continue to contain the virus by adhering to the Government’s restrictions now and during your journey. All our customers need to follow the Hands, Face, Space guidance and wear a face covering onboard.
Standard Tickets if cancelled up to 24 hours before the scheduled sailing time will be refunded with a £5.00 cancellation fee.
Economy tickets are non-refundable. Amendments can be made up to 1 hour before scheduled sailing with no amendment fee.
Economy Tickets and any Standard Tickets cancelled within 24hrs are non-refundable.
Are Wightlink ferries running as normal?
For the latest information please check the Wightlink Travel updates.
As a result of technical issues on our Victoria of Wight ferry we are extending our revised timetable until Tuesday, 13 July 2021. We are sorry for any inconvenience this may cause.
If you have tickets booked to travel between now and 13 July and you have been affected by the revised timetable, Wightlink will be contacting you directly.
See more information on the link below:
Information about my Wightlink crossing
What time is Check in? When do I need to check in?
The most recent check-in times are as follows:
Foot passengers must check in at least 15 minutes before departure.
Disabled, and Accessible Travel Passengers must check in at least 30 minutes before departure.
Passengers with Vehicles must check-in 30 to 60 minutes before departure.
Where is the Port? What is the Port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for Wightlink:
Portsmouth Ferry Port Address - Gunwharf Terminal - Car Ferry Terminal, Gunwharf Road, Portsmouth, PO1 2LA, United Kingdom.
Fishbourne Ferry Port Address - Fishbourne Lane, Ryde, Isle of Wight, PO33 4EU, United Kingdom.
Lymington Ferry Port Address - Lymington Pier Ferry Terminal, Lymington Pier, Undershore Road, Lymington, SO41 5SB, United Kingdom
Yarmouth Ferry Port Address - Yarmouth Car Ferry Terminal, PO41 0PB, United Kingdom
Portsmouth Harbour Port Address (foot passengers only) - Portsmouth Harbour Catamaran Terminal, Portsmouth, PO1 3PS
Ryde Ferry Port Address (foot passengers only) - Ryde Pier Head FastCat Terminal, PO33 2HF, United Kingdom.