AFerry

What time is check-in? When do I need to check in?

The latest check-in times are as follows:

Italy - Croatia line: check-in at least 3 hours before departure

Naples - Aeolian Islands and Pontine Line: check-in at least 1 hour before departure

- Italy - Croatia line: check-in at least 3 hours before departure
- Naples - Aeolian Islands and Pontine Line: check-in at least 1 hour before departure

Where is the port? What is the port address? How do I find the port?

To help you find the port for your ferry, here are the port addresses for SNAV:

Ancona Port Address: Guardia Costiera Capitaneria di Porto Comando DIREZIOMARE Ancona, Banchina Nazario Sauro, 18, 60121 Ancona AN

Lipari Port Address: Via Francesco Crispi, 1, 98050 Lipari ME

Naples Port Address: Molo Beverello, 80133 Napoli NA

Panarea Port Address: Via Comunale Mare, 98050 Città metropolitana di Messina

Salina Port Address: Via Massimo Troisi, Santa Marina Salina ME

Split Port Address: Gat Svetog Duje 1, 21000, Split, Croazia

Stromboli Port Address: Via Marina, 98050 Stromboli ME

Vulcano Port Address: Via Porto Ponente, 98055 Vulcano Porto ME

- Ancona Port Address: Guardia Costiera Capitaneria di Porto Comando DIREZIOMARE Ancona, Banchina Nazario Sauro, 18, 60121 Ancona AN
- Lipari Port Address: Via Francesco Crispi, 1, 98050 Lipari ME
- Naples Port Address: Molo Beverello, 80133 Napoli NA
- Panarea Port Address: Via Comunale Mare, 98050 Città metropolitana di Messina
- Salina Port Address: Via Massimo Troisi, Santa Marina Salina ME
- Split Port Address: Gat Svetog Duje 1, 21000, Split, Croazia
- Stromboli Port Address: Via Marina, 98050 Stromboli ME
- Vulcano Port Address: Via Porto Ponente, 98055 Vulcano Porto ME

If you have entered your mobile number when you booked you will be updated by SMS if anything changes. Alternatively, you can contact +390814285555 for the latest operational information.

Can I travel with my pet on an SNAV crossing?

SNAV permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are two ways that pets can travel: in a kennel or in a pet-friendly cabin. The availability of these options depends on the route.

For further <a href="https://www.snav.it/en/transport-conditions" rel="nofollow noopener noreferrer" target="_blank">guidance on pet travel with SNAV please click here and select your travel route</a>.

What are the Terms and Conditions of SNAV?

You can find more information about <a href="https://www.snav.it/en/transport-conditions" rel="nofollow noopener noreferrer" target="_blank">SNAV's terms and conditions here</a>.

Here are some helpful articles to help you make changes to your booking if your travel plans change:

<a href="http://help.aferry.com/articles/4134395-how-can-i-cancel-my-booking-and-how-much-will-i-be-refunded">How can I cancel my booking and how much will I be refunded?</a>

<a href="http://help.aferry.com/articles/4177198-how-can-i-change-my-booking">How can I change my booking? How do I amend my booking?</a>

<a href="http://help.aferry.com/articles/9082559-how-do-i-add-a-pet-to-my-booking">How do I add a pet to my booking?</a>

<a href="http://help.aferry.com/articles/8694236-will-i-receive-a-ticket-for-my-ferry-booking">Will I receive a ticket for my ferry booking?</a>

View our <a href="http://help.aferry.com/articles/6115100-terms-and-conditions">terms and conditions here</a>.

Information about my SNAV crossing

What time is check-in? When do I need to check in?

Where is the port? What is the port address? How do I find the port?

Are SNAV ferries running as normal?

Can I travel with my pet on an SNAV crossing?

What are the Terms and Conditions of SNAV?

How to make changes to your booking

Terms and conditions