Information about my Tsugaru Kaikyo Ferry crossing
What time is check-in? When do I need to check in?
Check-in for boarding is 90 minutes before departure time. If you arrive late you may be refused to travel.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the Tsugaru Kaikyo Ferry port addresses:
Hakodate Port: Hakodate ferry terminal, 041-0821 Hokkaido, Hakodateshi, Minatocho 3-19-2, Japan
Aomori Port: Aomori ferry terminal, 038-0002 Aomori-ken, Aomori-shi, Okidate 2-12-1, Japan
Oma Port: Oma ferry terminal, 039-4601, Aomori-ken, Shimokita-gun, Oma-machi, Netanai 10, Japan
Are Tsugaru Kaikyo ferries running as normal?
If you entered your mobile number when you booked you will be updated by SMS or email if anything changes.
What if I am travelling with a vehicle?
It is necessary to submit a vehicle inspection certificate when boarding your Tsugaru Kaikyo Ferry crossing. This is usually located in the glove compartment of the front passenger's seat. If you are unable to submit the vehicle inspection certificate you should take pictures of your vehicle (front, back, and side view) and show the receptionist when you check-in at the counter.
Can I travel with my pet on a Tsugaru Kaikyo Ferry crossing?
Tsugaru Kaikyo Ferry permits passengers to travel with pets on all routes. There are four ways that pets can travel: in a private dog room; in a shared dog room; on the dog balcony; or in your vehicle. The availability of these options depends on the ship, the type of animal you are travelling with, and whether you will be travelling with a vehicle or as a foot passenger.
What are the Terms and Conditions of Tsugaru Kaikyo?
You can find more information about Tsugaru Kaikyo's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions: