Information about my Brittany Ferries crossing
What time is Check-in? When do I need to check in?
Check-in closes 45 minutes prior to departure for all routes.
Brittany Ferries recommend you check in at least 90 minutes before departure.
Where is the Port? What is the Port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for Brittany Ferries:
For last-minute emergencies please contact the port directly using the relevant contact number.
Portsmouth Ferry Port Address - Portsmouth International Port, George Byng Way, Portsmouth, Hampshire, PO2 8SP. Tel: +44 330 159 7003
Poole Ferry Port Address - New Harbour Road, Poole, Dorset, BH15 4AJ. Tel: +44 330 159 7004
Plymouth Ferry Port Address - Brittany Ferries. Millbay, Plymouth, Devon, PL1 3EW. Tel: +44 330 159 7005
Caen Ferry Port Address - Av. du Grand Large, 14150 Ouistreham, Normandy, France. Tel: +33 231 36 36 36
Cherbourg Port Address - Quai de Normandie, Normandy, Cherbourg 50100, France. Tel: +33 233 88 44 88
St Malo Port Address - Gare Maritime du Naye, Brittany, St. Malo, 35400, France. Tel: +33 299 40 64 41
Le Havre Port Address - Terminal de la Citadelle, Normandy, Le Havre 76600, France. Tel: +33 235 51 10 20
Roscoff Port Address - Gare Maritime, Port de Bloscon, Roscoff, 29680, France. Tel: +33 298 29 28 13
Santander Port Address - Brittany Ferries Terminal. Estacion Maritime S/N, 39002, Spain. Tel: 9 02 10 81 47
Bilbao Port Address - Terminal de Brittany Ferries, Puerto de Bilbao, Muelle A3, Zierbena, 48508, Spain. Tel: 9 02 10 81 47
Cork Port Address - Ringaskiddy Terminal, Ringaskiddy, County Cork, P43 HE29,
Ireland. Tel: +353 21 437 8401Rosslare Port Address - Rosslare Europort. Rosslare Harbour, Co. Wexford, Y35 PH4X, Ireland. Tel: +353 21 425 3190
Are Brittany Ferries ferries running as normal?
If you have entered your mobile number when you booked you will be updated by SMS if anything changes, but you can also check the latest information regarding Brittany Ferries Travel updates here.
When does my Brittany Ferries ticket expire?
Brittany Ferries tickets are valid for 12 months from the original outbound sailing date.
Can I travel with my pet on a Brittany Ferries crossing?
Brittany Ferries permits passengers to travel with pets on all routes. There are three ways that pets can travel: in a pet-friendly cabin; in a pre-booked kennel, or in your vehicle. The availability of these options depends on the route and the ship.
You can only travel with a pet if you are a vehicle passenger. Brittany Ferries will not permit foot passengers, or passengers travelling with a bicycle or a motorcycle, to take a pet.
What are Brittany Ferries terms and conditions?
You can find more information about Brittany Ferries terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Terms and conditions
View our terms and conditions