Information about my Fred Olsen Express crossing
What time is check-in? When do I need to check in?
The latest check-in times are as follows:
Passengers must be ready for boarding and in possession of their corresponding boarding cards a minimum of 60 minutes before the ship's departure.
Vehicles should be on the dock, in possession of the boarding card, and ready to embark 60 minutes before the ship's departure time.
In the event that the aforementioned time limits are not complied with, the passengers and/or their vehicles shall automatically lose their reservation. Please leave plenty of time to collect your boarding card from the port office.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for Fred Olsen Express:
Morro Jable Port Address (for connections to Gran Canaria): Calle Atlántico s/n 35625 Puerto de Morro Jable, Fuerteventura
Corralejo Port Address (for connections to Lanzarote): Muelle de Corralejo 35660 La Oliva, Fuerteventura
Las Palmas de G.C Port Address (for connections to Fuerteventura): Puerto de la Luz, Muelle Grande Poniente, s/n, 35008, Las Palmas
Las Palmas de G.C Port Address (for connections to Huelva): Puerto de la Luz, Muelle Cambulloneros Sur, s/n, 35008, Las Palmas
Agaete Port Address (for connections to Tenerife): Puerto de Las Nieves s/n, 35480 Villa de Agaete en Gran Canaria
San Sebastián de La Gomera Port Address (for connections to Tenerife): Local Maritime Station nº 1 38800 Port of San Sebastián de La Gomera
Playa Santiago Port Address (for coastal route around La Gomera South): Avda de la Marítima s/n, 38810 Alajeró, La Gomera
Valle Gran Rey Port Address (for coastal route around La Gomera South): Avenida Marítima el Puerto de Vueltas 38870 Valle Gran Rey, La Gomera
Playa Blanca Port Address (for connections to Fuerteventura): Muelle de Playa Blanca s/n 35580 Yaiza, Lanzarote
S/C de La Palma Port Address (for connections to Tenerife): Terminal Marítima 38700 Santa Cruz de La Palma
S/C Tenerife Port Address (for connections to Gran Canaria): Edificio Ciudad s/n, 38010 S/C de Tenerife (Puerto S/C de Tenerife, Muelle Ribera, first dock)
S/C Tenerife Port Address (for connections to Huelva): Port of S/C de Tenerife, Fred. Olsen Terminal, Muelle Ribera, second or third dock
Los Cristianos Port Address (for connections to La Gomera and La Palma): Calle del Espigón 38650 Muelle del Puerto de Los Cristianos en Arona
Huelva Port Address (for connections to Gran Canaria and Tenerife): Puerto Exterior Muelle Sur, s/n, 21810 Palos de la Frontera, Huelva
Are Fred Olsen Express ferries running as normal?
Please check the latest Fred Olsen Express travel updates here.
Can I travel with my pet on a Fred Olsen Express crossing?
Fred Olsen Express permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are four ways that pets can travel: in a pet-friendly cabin; in a kennel; in a pet carrier (provided by you); or on a pet sofa. The availability of these options depends on the route and the ship.
What are the Terms and Conditions of Fred Olsen Express?
You can find more information about Fred Olsen Express's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Terms and conditions
View our terms and conditions here.