GNV (Grandi Navi Veloci) - Find information, change booking

Information about my GNV crossing

What time is the check-in? When do I have to check in?

The most recent check-in times are as follows:

Italy check-in times

Civitavecchia (domestic lines):

Passengers with a vehicle: Check-in opens 3 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.

Civitavecchia (international lines):

Passengers with a vehicle: Check-in opens 5 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.

Bari:

Passengers with or without a vehicle: Check-in opens 3 hours before departure and closes 1 hour before departure.

Olbia:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 45 minutes before departure.

Palermo (domestic lines):

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 30 minutes before departure.

Palermo (international lines):

Passengers with a vehicle: Check-in opens 5 hours before departure and closes 2 hours before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 2 hours before departure.

Palermo Termini Imerese:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 45 minutes before departure.

Genoa (domestic lines):

Passengers with a vehicle: Check-in opens 3 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.

Genoa (international lines):

Passengers with a vehicle: Check-in opens 5 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.

Porto Torres:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 45 minutes before departure.

Naples:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 45 minutes before departure.

France check-in times

Sète:

Passengers with a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.

Morocco check-in times

Tangier:

Passengers with or without a vehicle: Check-in opens 9 hours before departure and closes 4 hours before departure.

Nador:

Passengers with or without a vehicle: Check-in opens 9 hours before departure and closes 4 hours before departure.
Nador - Almeria check-in opens 9 hours before departure and closes 2 hours before departure.

Albania check-in times

Durres:

Passengers with a vehicle: Check-in opens 3 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 3 hours before departure and closes 1 hour before departure.

Spain check-in times

Barcelona (domestic lines):

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 30 minutes before departure.

Barcelona (international lines):

Passengers with a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.

Valencia:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Passengers without a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.

Ibiza:

Passengers with a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 30 minutes before departure.

Mahón:

Passengers with or without a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.

Palma de Mallorca:

Passengers with or without a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.

Tunisia check-in times

Tunis:

Passengers with or without a vehicle: Check-in opens 8 hours before departure and closes 3 hours before departure.

You must have a copy of your ticket before you check-in.

Once check-in has opened for your sailing we are unable to make any changes to your ticket. Instead, you should contact the port directly to make any changes using the relevant contact number below.

Where is the port? What is the address of the port? How do I find the port?

To help you find the port for your ferry, here are the addresses of the GNV ports:

Port of Barcelona: Ferry Terminal Barcellona Muelle San Beltrán S/N - 08039 Barcellona. Tel: +34934437139
Port of Civitavecchia: Terminal Autostrade del Mare, Molo 20. Tel: +39076659631
Port of Genoa: Piazzale Traghetti Iqbal Masih,5. Tel: +390102094777
Port of Ibiza: estacion Maritima Provisional - Muelle de botafoch - 07800 Ibiza
Port of Naples: Piazzale Immacolatella. Tel.+390812523011
Port of Palermo: Calata Marinai D'italia. Tel: +3909160726162
Port of Porto Torres: Industrial Porto. Tel: +39079516034
Port of Nador: Navifret S.A. route du port, B.P. 91 62050 Beni-Enzar by Nador. Tel: +212536608618 /+212536608697
Port of Palma de Mallorca: Estacion Maritima n2 - Muelle de Pelaires - 07015 Palma
Port of Termini Imerese: Via Molo Riva. Tel: +39091 60726199
Port of Tangier Med: Tanger Med Zone Franche de Ksar el Majaz, Oued R'mel, BP80, Tanger. Ticket Office: Gare Maritime GM03 Maritime Station. Tel : +212539330613
Port of Tunis : Port Offices La Goulette
Port of Sète: Orsetti Maritime Station. Tel : +33467433530
Port of Valencia: Muelle Perfecto Palacio, puerto de Valencia, 46024 Valencia

Are GNV running as normal?

If you entered your mobile number when you booked you will be updated by SMS if anything changes.

Can I travel with my pet on a GNV crossing?

GNV permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are three ways that pets can travel: in a pet-friendly cabin; in a pet cage (for rabbits, birds, hamsters, etc.); or on the external decks of the ship. Pet-friendly cabins are subject to availability.

For further guidance on pet travel with GNV please click here.

What assistance does GNV provide for passengers with disabilities?

GNV ships are equipped with elevators and disabled cabins. There are a limited number of wheelchairs available but availability cannot be guaranteed for the entire trip.

For further guidance on assisted travel with GNV please click here.

What are the Terms and Conditions of GNV?

You can find more information about GNV's terms and conditions here.

How to make changes to your booking

Here are some helpful articles to help you make changes to your booking if your travel plans change:

How can I cancel my booking and how much will I be refunded?

How can I change my booking? How do I amend my booking?

How can I travel with an export vehicle?

How do I add a pet to my booking?

Terms and conditions

View our terms and conditions here.