What Information Should I Provide and Consider When Updating Vehicle Dimensions for a Ferry Booking?
When updating vehicle dimensions for a ferry booking, it is essential to provide accurate and complete information to ensure a smooth travel experience. Below are the general guidelines, specific scenarios, and potential impacts on pricing and booking amendments.
General Guidelines for Reporting Vehicle Dimensions
To update your vehicle dimensions, you need to provide the following details:
Vehicle Height: Include the overall height, accounting for any attachments such as roof boxes or racks. For example, if you are adding a roof box, specify the additional height or the new total height.
Vehicle Length: Provide the total length of the vehicle, including any extensions or attachments.
These measurements should reflect the vehicle’s configuration as it will be during travel.
Specific Scenarios
Adding a Trailer
If you are adding a trailer to your booking, include the following details:
Vehicle make and model
Vehicle height and length
License plate
Trailer dimensions (length, height, and weight if requested)
Specify whether it is a rear-mounted rack or a separate trailer
Ensure that the measurements reflect the total size when configured for travel.
Changing Vehicle Height or Length
Height Changes: If your vehicle height changes (e.g., from 1.85 m to 1.55 m), note that reducing the height within the same permitted category does not result in a price reduction or refund.
Length Changes: If your vehicle is slightly longer than the declared length (e.g., 4.6 m instead of 4.5 m), and the make and model match the booking, no changes are required. However, if the vehicle model differs, an amendment fee may apply.
Caravan Height
For caravans, if the height does not exceed 4.2 meters, there is no need to specify the height during booking. For example, a 4.0-meter-high caravan is accepted without additional details.
Impact on Pricing and Booking Amendments
Providing accurate dimensions ensures that your booking is assessed correctly and avoids issues at the port.
Changes to vehicle dimensions may require booking amendments, which could incur additional fees depending on the nature of the change.
Reducing vehicle height or length within the same category typically does not affect the ticket price.
Frequently Asked Questions
Do I need to specify my vehicle’s height if it is under 4.2 meters?
No, vehicles under 4.2 meters in height, such as a 4.0-meter-high caravan, do not require height specification during booking.
What happens if my vehicle dimensions differ slightly from the booking?
If the make and model match the booking, minor differences in dimensions (e.g., 4.6 m instead of 4.5 m) are generally acceptable. If the vehicle model differs, you will need to amend the booking, which may incur a fee. By following these guidelines and providing accurate information, you can ensure a hassle-free booking process and avoid complications during your journey.