The AFerry Travel Insurance Policy is underwritten by AWP P&C SA and is administered by Allianz Global Assistance.

Please refer to your specific policy documents for any information about what is covered as well as any contact details to make any changes.

In case you have mislaid your details, below is their general contact information:

Customer Services (UK): +44 (0)20 8603 9653
[email protected]
Open Mon-Fri 0800-1800.

Claim enquiries (French): +33 1429 98282
[email protected]
Open Mon-Fri 0800-1800.

Claim enquiries (Italian): +39 02 23 69 54 56
[email protected]

Claim enquiries (German):
[email protected]

General enquiries:
[email protected]

We pass all Travel Insurance enquiries (including cancellations, amendments, and refunds) to our partners at Allianz Global Assistance because they are the Principals behind your policy and have multi-lingual professionals who are best qualified to answer your travel insurance related questions.

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