Information about my DFDS Seaways crossing
What time is check-in? When do I need to check in?
The latest check-in times are as follows:
Check-in times
Please make sure you arrive at the port in plenty of time for check-in. Check-in closing times vary depending on the route, and passengers who arrive after check-in has closed may not be accepted for travel.
Always check your booking confirmation before travelling, as it will show the relevant check-in and departure times for your crossing.
UK–France routes
Dover – Calais/Dunkirk: Check-in closes 60 minutes before departure. During busy periods and high season, passengers are advised to arrive at least 120 minutes before departure.
Newhaven – Dieppe: Check-in closes 45 minutes before departure. During high season, passengers are advised to arrive at least 90 minutes before departure.
Jersey routes
Vehicle or bicycle passengers: The recommended arrival time is 120 minutes before departure. Check-in closes 60 minutes before departure.
Foot passengers: The recommended arrival time is 90 minutes before departure. Check-in closes 40 minutes before departure.
Newcastle–Amsterdam route
Newcastle – Amsterdam: Check-in closes 45 minutes before the scheduled departure time of 17:00, therefore check-in closes promptly at 16:15.
Amsterdam – Newcastle: Check-in closes 45 minutes before the scheduled departure time of 17:30, therefore check-in closes promptly at 16:45.
All times are local. Please refer to your booking confirmation for the correct times.
Dunkirk–Rosslare route
Passengers should arrive no earlier than three hours and no later than two hours before departure.
Please report to the ticket office upon arrival.
Foot passengers are not accepted on this service.
Baltic Sea routes
Klaipeda – Karlshamn: Check-in opens 3 hours before departure and closes 90 minutes before departure.
Karlshamn – Klaipeda: Check-in opens 4 hours before departure and closes 90 minutes before departure.
Klaipeda – Kiel: Check-in opens 6 hours before departure and closes 90 minutes before departure. The terminal check-in office is generally open between 14:00 and 19:30.
Paldiski – Kapellskär: Check-in closes 60 minutes before departure.
Kapellskär – Paldiski: Check-in times depend on the sailing day. Please check your booking confirmation and the latest terminal information before travelling.
Strait of Gibraltar routes
Algeciras – Morocco (Tanger Med): We recommend arriving at least 90 minutes before departure. Boarding closes 90 minutes before departure.
Algeciras – Ceuta / Ceuta – Algeciras: We recommend arriving at least 90 minutes before departure. Boarding cut-off times are shorter than on the Tanger Med route, so please check your booking confirmation for the exact times.
Please allow extra time for passport checks, customs procedures and vehicle inspections.
Please be aware of traffic and high passenger volumes during peak season and allow extra time to check in.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for DFDS Seaways:
United Kingdom
Dover Ferry Port Address - Eastern Docks, Dover, Kent, CT16 1JA, United Kingdom
Newhaven Ferry Port Address - Rail Approach, Newhaven, East Sussex, BN9 0DF, United Kingdom
Newcastle Ferry Port Address - Albert Edward Dock, Royal Quays, North Shields, NE29 6EE, United Kingdom
Portsmouth Ferry Port Address - George Byng Way, Portsmouth, PO2 8SP, United Kingdom
Poole Ferry Port Address - New Harbour Road South, Hamworthy, Poole, BH15 4AJ, United Kingdom
Jersey Ferry Port Address - Elizabeth Terminal, St Helier, Jersey, JE2 3NW, United Kingdom
France
Calais Ferry Port Address - Gare Maritime Est, 62100 Calais, France
Dunkirk Ferry Port Address - Route du Petit Denna, Port 5625, 59279 Loon-Plage, France
Dieppe Ferry Port Address - 7 Quai Gaston Lalitte, 76200 Dieppe, France
Saint-Malo Ferry Port Address - Gare Maritime du Naye, 35400 Saint-Malo, France
Ireland
Rosslare Ferry Port Address - Rosslare Harbour, Ballygillane Big, County Wexford, Ireland
Netherlands
IJmuiden (Amsterdam) Ferry Port Address - Felison Terminal, Sluisplein 33, 1975 AG IJmuiden, The Netherlands
Sweden
Kapellskär Ferry Port Address - Västra Kapellskär 8, 76015 Gräddö, Sweden
Karlshamn Ferry Port Address - DFDS Seaways AB, Öresundsvägen 49-00, SE-374 31 Karlshamn, Sweden
Germany
Kiel Ferry Port Address - Ostuferhafen 15, 24149 Kiel, Germany
Lithuania
Klaipeda Ferry Port Address - Central Klaipeda Terminal, Baltijos pr. 40, LT-93239 Klaipeda, Lithuania
Estonia
Paldiski Ferry Port Address - Peetri 11, 76085 Paldiski, Estonia
Spain and Morocco
Algeciras Ferry Port Address - Port of Algeciras. Please follow the DFDS terminal signs and check your booking confirmation for the correct terminal.
Ceuta Ferry Port Address - Estación Marítima de Ceuta, 51002 Ceuta, Spain
Tanger Med Ferry Port Address - Ligne Tanger-Port MED, Ksar Sghir 94125, Morocco
Are DFDS Seaways ferries running as normal?
Please check the latest DFDS Seaways Travel updates and our Dover and Calais Travel Information article if you travelling to Dover or Calais.
Can I travel with my pet on a DFDS Seaways crossing?
DFDS Seaways permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are three ways that pets can travel: in a pet-friendly cabin; in a pre-booked kennel, or in your vehicle. The availability of these options depends on the route and whether you will be travelling with a vehicle or as a foot passenger.
Can pregnant passengers travel with DFDS Seaways?
DFDS does not have a doctor onboard on any route. They advise pregnant women who are in week 34 or later not to travel.
What are the Terms and Conditions of DFDS Seaways?
You can find more information about DFDS Seaways' terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions
Frequently asked questions about travelling with DFDS:
Will I receive a ticket for my DFDS sailing?
You will not receive a ticket for your DFDS sailing because DFDS do not issue tickets. Instead, you can show your confirmation email at the port.
Can I check-in online for my DFDS sailing?
Online check-in is not available if you are travelling with DFDS. Check-in will be completed when you arrive at the port. DFDS requires passengers to complete the passenger information form at the terminal. Arrive with your ticket and valid ID, and DFDS agents will assist you in filling out the form and recording passport details for all passengers.
Do I need to complete Advance Passenger Information for DFDS?
Advanced Passenger Information data for DFDS will now be completed at the port during check-in when passports are scanned. DFDS agents will ensure that all passport details are accurately recorded for all passengers during this process.
Can I add car parking to my DFDS booking?
Car parking is available at most of the ports where DFDS operates. You can add car parking to your DFDS booking if you are travelling from Amsterdam/IJmuiden by contacting us and clicking 'Talk to a person 👤'. If you are travelling from a different port, you can view the parking facilities and further instructions on the DFDS website.
Can I update my vehicle registration details for my DFDS booking?
Rental Cars: If you are using a rental car, you must update your booking with the vehicle’s registration number once it is known. This ensures that the correct details are available at check-in.
Changing Registration Details: If you need to change your vehicle registration after booking, DFDS allows you to do so free of charge. This flexibility is particularly useful for travelers who may switch vehicles before their trip.
License Plates with Special Characters: If your vehicle’s license plate contains special characters (e.g., "Ü"), these will be automatically replaced with English alphabet equivalents (e.g., "U") in the ferry operator’s system. This adjustment is accepted at check-in and will not cause any issues.