Condor Ferries is now Brittany Ferries Guernsey, learn more here.
Information about my Brittany Ferries Guernsey crossing
What time is check-in? When do I need to check in?
The latest check-in times are as follows:
Foot passengers are advised to check-in 70 minutes before departure. Check-in will close 40 minutes before departure.
Vehicle passengers are advised to check-in 120 minutes before departure. Check-in closes 60 minutes before departure.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for Brittany Ferries Guernsey:
Guernsey Port Address: White Rock, St. Peter Port, Guernsey, GY1 2LL
Jersey Port Address - The Elizabeth Terminal, St Helier, Jersey, JE1 1HB
Poole Port Address: The Passenger Terminal, New Harbour Road South, Hamworthy, Poole, Dorset, BH15 4AJ
Portsmouth Port Address: Portsmouth International Port, George Byng Way, Portsmouth, Hampshire, PO2 8SP
St. Malo Port Address: Brittany Ferries Guernsey, Gare Maritime du Naye, St Malo, 35400
Are Brittany Ferries Guernsey running as normal?
If you entered your mobile number when you booked you will be updated by SMS if anything changes, but you can also check the latest information regarding Brittany Ferries Guernsey travel updates.
Can I travel with my pet on a Brittany Ferries Guernsey crossing?
Brittany Ferries Guernsey permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are three ways that pets can travel: in your vehicle, in a pet-friendly cabin, or in a kennel. The availability of these options depends on the route, the ship, and whether you will be travelling with a vehicle.
Foot passengers travelling from the UK or Channel Islands to France, and vice versa, are not permitted to travel with pets.
What are the Terms and Conditions of Brittany Ferries Guernsey?
You can find more information about Brittany Ferries Guernsey's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions here.