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Where is my ticket?

Learn where to find your ferry ticket, when it will be sent, and what to do if you haven’t received it.

Written by Chantelle

Whether you receive a ticket depends on the ferry partner you're travelling with:

  • Some ferry partners issue a PDF ticket.

  • Others do not issue tickets - your booking confirmation email is all you need to check in at the port.

Do I need a ticket for my booking?

If you are travelling with one of these ferry partners, you need a ticket and you will receive it by email. You must print your ticket.

  • Algerie Ferries

  • Aquabus Ferry Boats

  • Blue Star Ferries and Hellenic Seaways

  • Caronte & Tourist

  • Corsica Ferries

  • Corsica Linea

  • CTN

  • Finnlines

  • Grandi Navi Veloci

  • Grimaldi Lines

  • Moby Lines

  • Nouris Elbahr Ferries

  • Tirrenia

  • Toremar

  • Corsica Linea allows passengers to show tickets on their mobile phones instead of printing them. Please verify this with the operator before travel.

If you are travelling with a ferry partner not listed above, you do not need a ticket and you can check in using your booking confirmation email.

Where can I find my ticket?

Your ticket will be sent to the email address used for the booking within 24-48 hours of booking confirmation.

I haven't received my ticket, what should I do?

If you haven't received your ticket, you should contact us and ask to speak to a human.

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