Whether you receive a ticket depends on the ferry partner you're travelling with:
Some ferry partners issue a PDF ticket.
Others do not issue tickets - your booking confirmation email is all you need to check in at the port.
Do I need a ticket for my booking?
If you are travelling with one of these ferry partners, you need a ticket and you will receive it by email. You must print your ticket.
Algerie Ferries
Blue Star Ferries and Hellenic Seaways
Caronte & Tourist
Corsica Ferries
Corsica Linea
CTN
Finnlines
Grandi Navi Veloci
Grimaldi Lines
Moby Lines
Nouris Elbahr Ferries
Tirrenia
Toremar
If you are travelling with a ferry partner not listed above, you do not need a ticket and you can check in using your booking confirmation email.
Where can I find my ticket?
Your ticket will be sent to the email address used for the booking within 24-48 hours of booking confirmation.
I haven't received my ticket, what should I do?
If you haven't received your ticket, you should:
Check your junk or spam folder in case the email was filtered there.
Allow up to 48 hours after receiving your booking confirmation as some tickets are issued later.
If you have checked the steps above and still cannot find your ticket, you can contact us to request another copy.