Information about my SNAV crossing
What time is check-in? When do I need to check in?
The latest check-in times are as follows:
Italy - Croatia line: check-in at least 3 hours before departure
Naples - Aeolian Islands and Pontine Line: check-in at least 1 hour before departure
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the port addresses for SNAV:
Ancona Port Address: Guardia Costiera Capitaneria di Porto Comando DIREZIOMARE Ancona, Banchina Nazario Sauro, 18, 60121 Ancona AN
Lipari Port Address: Via Francesco Crispi, 1, 98050 Lipari ME
Naples Port Address: Molo Beverello, 80133 Napoli NA
Panarea Port Address: Via Comunale Mare, 98050 Città metropolitana di Messina
Salina Port Address: Via Massimo Troisi, Santa Marina Salina ME
Split Port Address: Gat Svetog Duje 1, 21000, Split, Croazia
Stromboli Port Address: Via Marina, 98050 Stromboli ME
Vulcano Port Address: Via Porto Ponente, 98055 Vulcano Porto ME
Are SNAV ferries running as normal?
If you have entered your mobile number when you booked you will be updated by SMS if anything changes. Alternatively, you can contact +390814285555 for the latest operational information.
Can I travel with my pet on an SNAV crossing?
SNAV permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are two ways that pets can travel: in a kennel or in a pet-friendly cabin. The availability of these options depends on the route.
What are the Terms and Conditions of SNAV?
You can find more information about SNAV's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Terms and conditions
View our terms and conditions here.