Information about my Virtu Ferries crossing
What time is check-in? When do I need to check in?
Foot passengers must check in 60 minutes before departure.
Vehicles must check in 90 minutes before departure.
If you arrive late you may be refused to travel.
Where is the port? What is the port address? How do I find the port?
To help you find the port for your ferry, here are the Virtu Ferries port addresses :
Port of Valletta (Malta): Virtu Passenger Terminal, Xatt L-Ghassara Tal-Gheneb
Marsa, MRS 1917, Malta.Port of Pozzallo: Virtu Ferries S.R.L, Porto Di Pozzallo, 97016 Pozzallo RG.
Port of Catania: Virtu Ferries Srl, Complesso Vecchia Dogana, Porto di Catania, 95131 Catania.
Are Virtu Ferries running as normal?
If you entered your mobile number when you booked you will be updated by SMS or email if anything changes. For more information please check the latest Virtu Ferries travel updates.
Can I travel with my pet on a Virtu Ferries crossing?
Virtu Ferries permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are four ways that pets can travel: in a pet-friendly cabin; in your vehicle; on the outside deck; or in passenger areas (only for small pets in cages).
Can pregnant passengers travel with Virtu Ferries?
Passengers are reminded that it is their responsibility to ensure that they are fit to travel; your attention is drawn to the possibility of weather conditions changing during a voyage. Passengers with a medical condition, for which they have not sought professional advice, are asked to inform a member of the Company’s staff prior to departure. The Master of the vessel may, at his discretion and in the interest of the passenger, disallow boarding.
What are the Terms and Conditions of Virtu Ferries?
You can find more information about Virtu Ferries's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions here.