Information about my GNV crossing
What time is the check-in? When do I have to check in?
The check-in times are below. Please refer to your ticket, or the ferry operator's terms and conditions, for the most up-to-date check-in information:
Italy check-in times
Italy check-in times
Civitavecchia (domestic lines):
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Civitavecchia (international lines):
Passengers with a vehicle: Check-in opens 5 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.
Bari:
Passengers with or without a vehicle: Check-in opens 3 hours before departure and closes 1 hour before departure.
Olbia:
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Palermo (domestic lines):
All passengers: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Palermo (international lines):
Passengers with a vehicle: Check-in opens 5 hours before departure and closes 2 hours before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 2 hours before departure.
Palermo Termini Imerese:
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Genoa (domestic lines):
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Genoa (international lines):
Passengers with a vehicle: Check-in opens 5 hours before departure and closes 1 hour before departure.
Passengers without a vehicle: Check-in opens 4 hours before departure and closes 1 hour before departure.
Porto Torres:
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
Naples:
All passengers: Check-in opens 2 hours before departure and closes 45 minutes before departure.
France check-in times
France check-in times
Sète:
All passengers: Check-in opens 4 hours before departure and closes 1 hour before departure.
Morocco check-in times
Morocco check-in times
Tangier:
Passengers with or without a vehicle: Check-in opens 9 hours before departure and closes 4 hours before departure.
Nador:
Passengers with or without a vehicle: Check-in opens 9 hours before departure and closes 4 hours before departure.
Nador - Almeria check-in opens 9 hours before departure and closes 2 hours before departure.
Albania check-in times
Albania check-in times
Durres:
All passengers: Check-in opens 4 hours before departure and closes 1 hour before departure.
Spain check-in times
Spain check-in times
Barcelona (domestic lines):
All passengers: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Barcelona (international lines):
All passengers: Check-in opens 4 hours before departure and closes 1 hour before departure.
Valencia:
All passengers: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Ibiza:
Passengers with a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Passengers without a vehicle: Check-in opens 1 hour before departure and closes 30 minutes before departure.
Mahón:
Passengers with or without a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Palma de Mallorca:
Passengers with or without a vehicle: Check-in opens 2 hours before departure and closes 30 minutes before departure.
Tunisia check-in times
Tunisia check-in times
Tunis:
Passengers with or without a vehicle: Check-in opens 8 hours before departure and closes 3 hours before departure.
Algeria check-in times
Algeria check-in times
Algiers:
Check-in opens 4 hours before departure.
Béjaïa:
Check-in opens 4 hours before departure.
You must have a copy of your ticket before you check-in.
Once check-in has opened for your sailing we are unable to make any changes to your ticket. Instead, you should contact the port directly to make any changes using the relevant contact number below.
Where is the port? What is the address of the port? How do I find the port?
To help you find the port for your ferry, here are the addresses of the GNV ports:
Port of Algiers: Terminal 1 Alger, Rue d'Angkor, El Djazair 16000, Algeria
Port of Almeria: Muelle De Ribera Poniente S/N
Port of Barcelona: Ferry Terminal Barcellona Muelle San Beltrán S/N - 08039 Barcellona. Tel: +34934437139
Port of Béjaïa: Gare Maritime de Bejaia, 06 000, Bejaia, Algeria
Port of Civitavecchia: Terminal Autostrade del Mare, Molo 20. Tel: +39076659631
Port of Genoa (vehicle passengers): Varco Albertazzi, 3, 16149 Genova GE, Italy
Port of Genoa (foot passengers): Piazzale Traghetti Iqbal Masih,5. Tel: +390102094777
Port of Ibiza: estacion Maritima Provisional - Muelle de botafoch - 07800 Ibiza
Port of Naples: Piazzale Immacolatella. Tel.+390812523011
Port of Palermo: Calata Marinai D'italia. Tel: +3909160726162
Port of Porto Torres: Industrial Porto. Tel: +39079516034
Port of Nador: Navifret S.A. route du port, B.P. 91 62050 Beni-Enzar by Nador. Tel: +212536608618 /+212536608697
Port of Palma de Mallorca: Estacion Maritima n2 - Muelle de Pelaires - 07015 Palma
Port of Termini Imerese: Via Molo Riva. Tel: +39091 60726199
Port of Tangier Med: Tanger Med Zone Franche de Ksar el Majaz, Oued R'mel, BP80, Tanger. Ticket Office: Gare Maritime GM03 Maritime Station. Tel : +212539330613
Port of Tunis : Port Offices La Goulette
Port of Sète: Orsetti Maritime Station. Tel : +33467433530
Port of Valencia: Muelle Perfecto Palacio, puerto de Valencia, 46024 Valencia
Are GNV running as normal?
If you entered your mobile number when you booked you will be updated by SMS if anything changes.
Can I travel on a GNV crossing if I have luggage on the roof of my van?
Passengers travelling to Tunisia are not permitted to carry luggage on their roof of their van. All accompanying luggage must be placed inside the vehicle.
Can I travel with my pet on a GNV crossing?
GNV permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. There are three ways that pets can travel: in a pet-friendly cabin; in a pet cage (for rabbits, birds, hamsters, etc.); or on the external decks of the ship. Pet-friendly cabins are subject to availability.
For further guidance on pet travel with GNV please click here.
What assistance does GNV provide for passengers with disabilities?
GNV ships are equipped with elevators and disabled cabins. There are a limited number of wheelchairs available but availability cannot be guaranteed for the entire trip.
Can pregnant passengers travel with GNV?
Pregnant passengers must inform the ship command before embarking. Passengers past the 6 month of pregnancy, without complications, must have a medical certificate attesting that they are able to travel by sea. For other cases, the pregnant passenger must have a medical certificate authorising travel regardless of the number of months pregnant.
Are there any restrictions when travelling to or from Algeria?
Panelled and glazed vans as well as those transporting people without passenger seats are prohibited. It is also prohibited to load goods and luggage on the roof of vans and passenger vehicles.
Anyone exporting a vehicle from Sete (to Bejaia or Skikda) must complete the customs formalities (EX1 form, etc.) with a forwarding agent, preferably in the days prior to embarkation. Under no circumstances can these formalities be carried out on the day of departure. Any vehicle destined for export arriving at Sete on the day of departure without these formalities having been completed will not be allowed access to the port of Sete and will consequently be refused boarding.
What are the Terms and Conditions of GNV?
You can find more information about GNV's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Other popular questions:
Terms and conditions
View our terms and conditions here.