Information about my Eurotunnel Le Shuttle crossing
What time is check-in? When do I need to check in?
The latest check-in times are as follows:
Check-in opens 2 hours before departure and closes 1 hour before departure.
Where is the terminal? What is the terminal address? How do I find the terminal?
To help you find the terminal for your train, here are the terminal addresses for Eurotunnel Le Shuttle:
Folkestone terminal: Eurotunnel Le Shuttle, UK Terminal, Ashford Road, Folkestone, CT18 8XX
Calais terminal: Eurotunnel, 62231 Coquelles
Are Eurotunnel Le Shuttle trains running as normal?
Please check the latest Eurotunnel Le Shuttle Travel updates and our Calais Travel Information article.
Can I travel with my pet on a Eurotunnel Le Shuttle crossing?
Eurotunnel Le Shuttle permits passengers to travel with pets (including guide dogs and assistance dogs) on all routes. Your pet will stay with you in your vehicle during the crossing.
What are the Terms and Conditions of Eurotunnel Le Shuttle?
You can find more information about Eurotunnel Le Shuttle's terms and conditions here.
How to make changes to your booking
Here are some helpful articles to help you make changes to your booking if your travel plans change:
Terms and conditions
View our terms and conditions