How Can I Obtain an Invoice or VAT Receipt for My AFerry Booking?
AFerry provides booking confirmations that serve as your invoice — no separate invoice document is issued. This is because passenger ferry travel is not subject to VAT (it is not a freight or commercial shipment), so there is no VAT to itemise and no additional tax document to provide. Your booking confirmation email is the complete, official record of your booking and payment.
Overview of AFerry's Invoice Policy
Booking Confirmations as Invoices: Your booking confirmation email serves as your invoice. It includes essential details such as the passenger name, billing address, and payment amount.
No VAT on Passenger Ferry Travel: Passenger ferry bookings are not freight or commercial shipments, so they are not subject to VAT. AFerry therefore does not issue VAT invoices or receipts for standard passenger bookings — the booking confirmation is your complete invoice.
Commercial Bookings: VAT invoices are only available for commercial bookings. If your reservation qualifies as a commercial booking, you may request a VAT invoice.
How to Locate Your Invoice
Check Your Booking Confirmation Email: The invoice is included at the bottom of your booking confirmation email. Locate this email in your inbox or spam folder.
Request a Resend: If you cannot find your booking confirmation, you can request that it be resent to the email address associated with your reservation.
Updating Invoice Details
If you need to update the billing address on your invoice (e.g., to reflect a company name), contact AFerry's support team for assistance.
FAQs
Can I Get a VAT Invoice for a Standard Booking?
No. Passenger ferry travel is not subject to VAT — it is not a freight or commercial booking. Your booking confirmation email is your invoice and receipt. No separate VAT invoice exists for passenger bookings.
What Information Is Included in the Booking Confirmation?
The booking confirmation includes:
Passenger name
Billing address
Payment amount
Can I Print My Invoice?
Yes, you can print the invoice section from your booking confirmation email for your records or reimbursement purposes.
What If I Need a VAT Invoice for a Commercial Booking?
If your booking qualifies as a commercial booking, you can request a VAT invoice by providing the necessary details, such as the company name and tax ID.
Related Topics
For further assistance, contact AFerry's support team.